Open Tickets - All Queues
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Active Service Board
Across all techs and clients
Top Contributing Clients - MTD
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Opened Today
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Closed Today
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Not Touched
Kill Rate
--%
Closed / Opened
Target >= 90%
SLA Response
--%
Within Target
Target >= 95%
SLA Resolution
--%
Within Target
Target >= 90%
Avg Resolution
Target 4h
Service Risk
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Not Touched
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SLA At Risk
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SLA Breached
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Aged 7+ Days
- need attention
Open by Priority
P1
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P2
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P3
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P4
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Total Open: --